Whether you’re a past participant or considering joining one of our training courses, we know you might have questions about the IAP2 courses and Engage Delaney offerings. This section is designed to address common queries and help you navigate our training courses with ease. From course details to group discounts, we’ve got you covered. If you don’t find the answers you’re looking for, feel free to reach out to Brenda (in Ottawa) at 613-837-5890 or brenda@engagedelaney.com– she’s always happy to help!
Q: I have the old (pre-January 2023) Foundations in P2 Certificate (Planning and Techniques); what courses can I take to stay current?
A: You are eligible to take the new IAP2 elective courses that help you excel in your P2 engagement practice. Engage Delaney offers these three courses on our 2025 training schedule. You can find more information on our website here.
- Understanding Conflict in P2 (Level 1) is a six-hour online course that helps you understand and more effectively manage conflict dynamics.
- Understanding People and Communities (Level 1) is a six-hour online training course that helps you discover and apply deep understanding and insights into the people and communities involved in P2/Engagement.
- Working with Conflict and High Emotion (Level 3) is a 12-hour online training course that focuses on de-escalating and shifting conflict and high emotion to constructive participation, where forward momentum and resolution are possible.
Also, if you would like to receive the new IAP2 Certificate in Public Participation, you can watch a short IAP2 transitional video and take the Applying Methods course – please get in touch with Brenda for further details.
Q: I am interested in learning more in-depth and new engagement skills and tools. Do you have any courses that would help me and our organization be more effective in delivering our engagements?
A: Engage Delaney has designed three interactive, in-depth courses that will help you and your organization gain deeper knowledge, new skills and techniques, broaden awareness, and bring more confidence to your P2/engagement processes.
For more information, please see our website here for these three great course offerings:
- Facilitating Engagement – a 12-hour highly interactive course focusing on planning and facilitation best practices.
- Engagement Surveys – 12-hour in-depth course for professionals who collect information through surveys or polls or those who develop questionnaires in support of online, telephone, or in-person interviews of focus groups.
- Evaluating Engagement—This nine-hour unique course helps you deepen your knowledge and refine your skills, with a focus on developing meaningful evaluation measures and frameworks for effective engagements.
These courses are offered publicly but are also available as organizational courses for organizations that have 15 or more people interested in the course.
Q: Our organizational decision-makers are new to engagement. What course offerings can help them in their decision-making/leadership roles?
A: Engage Delaney offers three courses that can help your organization’s decision-makers gain knowledge and skills to foster a positive culture of engagement and clarify roles and responsibilities.
- Engage Delaney Promise of Engagement is a 90-minute webinar that engages staff at all levels of your organization. They are introduced to the concept of authentic engagement and leave with an introductory understanding of when and why to engage, the different levels of engagement, and the strategic dos and don’ts of authentic engagement.
- IAP2 P2/Engagement for Senior Leaders is a four-hour course that explores what makes P2/engagement meaningful, standards of practice, and the unique critical role that senior leaders play in building a positive culture in P2/engagement that contributes to improved results, creditability and performance.
- IAP2 P2/Engagement for Allied Professionals is a four-hour course that looks at the perspective of those working in other professions who may be responsible for ensuring the P2/engagement is conducted, or who provides support or oversight to P2/engagement processes.
Q: There are three people from my organization that would like to take a course at the same time with Engage Delaney. Do you have any discounts?
Please contact Brenda at 613-837-5890 or brenda@engagedelaney.com to receive a three or more-person group discount for any of our Engage Delaney course offerings.