Abbey-Jane McGrath Joins Delaney + Associates Team
April 6, 2018Delaney + Associates is delighted to welcome Abbey-Jane McGrath, who has joined the Vancouver office in the role of Communications…
Understanding, Reconciliation and Plain Old Respect
February 15, 2018Yesterday, in the House of Commons, the Prime Minister announced a new legal framework for Indigenous people. While the details…
Through an Indigenous Lens: Three Lessons in Authentic Engagement
November 10, 2017I had the opportunity to attend the Putting Patients First conference this week, hosted by the BC SUPPORT Unit,…
Featured Technique: Charrette
September 25, 2017Delaney + Associates is excited to host the National Charrette Institute in Vancouver Nov. 14-16 to deliver its certificate training…
Key Learnings from a Cultural Safety and Cultural Humility Webinar
September 7, 2017Yesterday, on September 6, BC Patient Safety & Quality Council hosted a webinar in their Cultural Safety and Cultural Humility…
Quality Forum 2017: Increasing Patient Participation
March 2, 2017Unless you have been very busy and purposefully ignoring your social media feeds, and you also work in the health…
Being a Stakeholder
February 9, 2016I am usually on the other side of an engagement – the facilitator working to support the sponsor organization. Recently, I’ve been…
What Matters Most
December 24, 2015I love December and always have. Not only do I love Christmas, but I also got married in December, had…Our Engagement Outlook for 2016
December 21, 2015At every level, it appears there are wicked problems, and golden opportunities, that could benefit from community and stakeholder engagement.…Three Reasons to Engage Youth
November 20, 2015Youth and children are not often the main target of public engagement efforts, but perhaps they should be. Or at…New St. Paul’s: Planning a Hospital With Patients at the Center
September 17, 2015“Patient-centered care” is a relatively new standard in health care delivery, and one that is being actively pursued in B.C.’s…