Abbey-Jane McGrath Joins Delaney + Associates Team
April 6, 2018Delaney + Associates is delighted to welcome Abbey-Jane McGrath, who has joined the Vancouver office in the role of Communications…
Understanding, Reconciliation and Plain Old Respect
February 15, 2018Yesterday, in the House of Commons, the Prime Minister announced a new legal framework for Indigenous people. While the details…
Engagement Forecast for 2018
January 5, 2018Perhaps it’s my training from Journalism school, or maybe being an Aries, or just being the first born, but I…
Culture of Consultation Webinar: Q+A Follow-Up
November 17, 2017It was one for the record books! On Oct. 30 Delaney + Associates (D+A) partnered with Providence Healthcare in Ontario…
NCI Charrette Blog Day 1: Getting Ready to Engage
November 14, 2017The Vancouver D+A team is taking charrette training this week with the National Charrette Institute (NCI), and we're blogging each…
Through an Indigenous Lens: Three Lessons in Authentic Engagement
November 10, 2017I had the opportunity to attend the Putting Patients First conference this week, hosted by the BC SUPPORT Unit,…
Webinar: An Organization-Wide Approach to Engagement
October 24, 2017If you are a project manager, a communications specialist, a business/policy analyst, a program evaluation specialist, a planner, or you…
Featured Technique: Charrette
September 25, 2017Delaney + Associates is excited to host the National Charrette Institute in Vancouver Nov. 14-16 to deliver its certificate training…
Explore Your ‘Culture of Consultation’ in Upcoming Webinar
September 25, 2017Are you currently developing a community engagement plan? Considering how you engage with your clients and stakeholders? Perhaps developing or…
Self Reflection and the Engagement Specialist
September 25, 2017“We cannot change what we are not aware of, and once we are aware, we cannot help but change.” ―…
By Design: Bringing Intention to Engagement Design
March 23, 2017I recently read an article about an organization working to establish their culture by design rather than by default. Their…
Quality Forum 2017: Increasing Patient Participation
March 2, 2017Unless you have been very busy and purposefully ignoring your social media feeds, and you also work in the health…Communicating in the Post-Truth Era: A Three-Part Special
January 20, 2017In our January newsletter, I shared my top three engagement trends for 2017. One of them included the oversimplification of…
Engagement Forecast for 2017
January 5, 2017Around this time last year, I wrote an outlook for 2016 around engagement for our planet, country and home. Click…
Featured Technique: Problem Flow Diagrams
January 5, 2017The context As we move into the New Year, and an era of increasing public engagement efforts by organizations and…Day 10: Shared Values Yield Compromise for Consensus
December 21, 2016There are positions, interests and values in the world of stakeholders. When focused on positions, two parties are furthest apart. It’s…
Day 7: Create an Environment of No Surprises
December 16, 2016Except for at Christmas time, and maybe the occasional birthday, most people don’t like surprises – particularly in an engagement…A Case for Investing in Engagement
November 16, 2016Fact: Public participation is on the rise. It’s a growing field with increasing interest across many sectors. We see in…
Sparking a New Interest
November 15, 2016The Ottawa office hosted a Grade 9 student, Sarah, on Nov. 2, as part of the Take Our Kids to Work…
Engagement Illustrated: Building and Managing Spaces
October 18, 2016One of the jobs of an effective facilitator is to build spaces where creative dialogue can take place, and then…
You’re Invited: Special Networking Event in Calgary Oct. 19
September 30, 2016Calling all Calgary clients, course participants and friends: Join us for a casual evening of conversation and camaraderie on Wednesday,…
Where’s the Meaning in All This Consultation?
September 2, 2016Have you checked out the Government of Canada’s consultations website lately? By our count, as of today (Sept. 2) there…
Public Engagement in the Municipal Context is on the Rise
May 20, 2016Yesterday at SFU's City Conversations, three of metro Vancouver’s young and keen city councillors spoke about the communities they represent…
Being a Stakeholder
February 9, 2016I am usually on the other side of an engagement – the facilitator working to support the sponsor organization. Recently, I’ve been…
Three Engagement Lessons from the Heart of Congo
January 11, 2016As I look down from my seventh story, floor-to-ceiling glass windows it seems a dream that this time last…
Working Over the Holidays? Two Things You Can Do Now to Make Your Engagement Easier in 2016
December 23, 2015If you find yourself at work and there’s a soulful quiet in the air, it might be a good time…Have a Little Bit of Budget Left? Top 10 Buys for Your 2016 Engagements
December 10, 2015For some of us on calendar-year budgets, it’s that time when we’re looking at where we went over and where…Loving to be Loved
November 16, 2015I’d like to suggest that just about all of us want to be liked and respected as professionals. There’s nothing…Facilitators: Seven Jobs in One
October 21, 2015Have you ever had a conversation with someone who asked just the right questions at the right time, who maybe…Are You Really Listening?
August 11, 2015We’ve all been there. Someone who’s close to us – a spouse, sibling, parent or good friend – is talking…Jennifer Miller Joins Delaney + Associates Team
July 20, 2015Delaney and Associates Inc. is pleased to welcome a new team member in the Vancouver office – Jennifer Miller. Jennifer…