Understanding, Reconciliation and Plain Old Respect
February 15, 2018Yesterday, in the House of Commons, the Prime Minister announced a new legal framework for Indigenous people. While the details…
Engagement Forecast for 2018
January 5, 2018Perhaps it’s my training from Journalism school, or maybe being an Aries, or just being the first born, but I…
Culture of Consultation Webinar: Q+A Follow-Up
November 17, 2017It was one for the record books! On Oct. 30 Delaney + Associates (D+A) partnered with Providence Healthcare in Ontario…
NCI Charrette Blog Day 1: Getting Ready to Engage
November 14, 2017The Vancouver D+A team is taking charrette training this week with the National Charrette Institute (NCI), and we're blogging each…
Webinar: An Organization-Wide Approach to Engagement
October 24, 2017If you are a project manager, a communications specialist, a business/policy analyst, a program evaluation specialist, a planner, or you…
Featured Technique: Charrette
September 25, 2017Delaney + Associates is excited to host the National Charrette Institute in Vancouver Nov. 14-16 to deliver its certificate training…
Explore Your ‘Culture of Consultation’ in Upcoming Webinar
September 25, 2017Are you currently developing a community engagement plan? Considering how you engage with your clients and stakeholders? Perhaps developing or…
What’s (Not) New in P2: Challenge of Closing the Loop
May 5, 2017Healthcare is one of Delaney + Associates' areas of expertise, and patient engagement – and increasing patient engagement – across…
Featured Technique: Future-State Action Bridge
May 5, 2017The context: In engagement processes that involve group problem-solving and future planning, it can be easy for participants – and…
By Design: Bringing Intention to Engagement Design
March 23, 2017I recently read an article about an organization working to establish their culture by design rather than by default. Their…
Tips for Neutral Communication
January 25, 2017In our two previous blogs on communicating in the post-truth era, I focused on how to communicate in emotionally-charged environments…
Tips for Communicating to Support Broader Engagement
January 23, 2017This is the second in a three-part series on communicating in the "post-truth" era. Read the first part here. What…
Featured Technique: Problem Flow Diagrams
January 5, 2017The context As we move into the New Year, and an era of increasing public engagement efforts by organizations and…
Day 11: Build Relationships Through Authentic Engagement
December 22, 2016Imagine this: We sometimes tell clients not to engage. Why? Because if you cannot engage authentically, then it’s better not…Day 10: Shared Values Yield Compromise for Consensus
December 21, 2016There are positions, interests and values in the world of stakeholders. When focused on positions, two parties are furthest apart. It’s…
Day 9: Create Brilliant Process, Beginning with the End in Mind
December 20, 2016Many of the principles that we covered last week come together today. By carefully following each of the previous…Day 7: Create an Environment of No Surprises
December 16, 2016Except for at Christmas time, and maybe the occasional birthday, most people don’t like surprises – particularly in an engagement…Day 5: Engage on Process Before Content
December 14, 2016Jumping right into the pool, cutting fresh tracks, or launching yourself into the IKEA ball room: these are all things…Day 2: Never Guess
December 9, 2016This is part of an ongoing series exploring Delaney + Associates’ top 10 engagement tips, also known as our Company…‘12 Days’ Blog Series: Principles of Engagement
December 8, 2016The holidays are here again, and so is the D+A 12 Days of Christmas blog series, full of engagement tips,…A Case for Investing in Engagement
November 16, 2016Fact: Public participation is on the rise. It’s a growing field with increasing interest across many sectors. We see in…
Featured Technique: The Opportunity Tree
October 20, 2016“A vivid imagination compels the whole body to obey it.” –Aristotle The context: The Opportunity Tree is a thinking…
Who Cares About P2? Insights from the 2016 IAP2 North American Conference
October 20, 2016I had the pleasure of attending the 2016 International Association for Public Participation (IAP2) North American conference Sept. 28-30 in…
Where’s the Meaning in All This Consultation?
September 2, 2016Have you checked out the Government of Canada’s consultations website lately? By our count, as of today (Sept. 2) there…
Then and Now: Towards a Durable Decision on Canada Post
August 2, 2016It might be the peak of summer – when Canadians are all at the lake, the beach, the cottage or…Are You an Engagement Imposter? (continued…)
May 11, 2016Welcome back! In my last post, I addressed the uncomfortable reality that engagement is not public relations or social marketing…Are You An Engagement Imposter?
May 4, 2016(Note: This is the first installment of a two-part blog.) Are you an engagement imposter? I know I was! Here…
Being a Stakeholder
February 9, 2016I am usually on the other side of an engagement – the facilitator working to support the sponsor organization. Recently, I’ve been…
Working Over the Holidays? Two Things You Can Do Now to Make Your Engagement Easier in 2016
December 23, 2015If you find yourself at work and there’s a soulful quiet in the air, it might be a good time…Our Engagement Outlook for 2016
December 21, 2015At every level, it appears there are wicked problems, and golden opportunities, that could benefit from community and stakeholder engagement.…Loving to be Loved
November 16, 2015I’d like to suggest that just about all of us want to be liked and respected as professionals. There’s nothing…Including Diverse Voices in the Conversation
November 5, 2015The New York Times was recently criticized after an article about the Democratic presidential candidates’ debate included the comments of…Our Top 5 Highlights for HealthAchieve 2015
October 30, 2015It’s an exciting time of year for us at Delaney + Associates – we’re busy preparing for HealthAchieve, one…Facilitators: Seven Jobs in One
October 21, 2015Have you ever had a conversation with someone who asked just the right questions at the right time, who maybe…Three Hopes for Canada’s New Government
October 20, 2015Dear Fellow Canadians – It’s a new day, we have a new government and here are the top three things…P2 Technique in Action: Nominal Grouping
October 1, 2015I found Day 4 of the IAP2 Foundations course energizing and inspiring. It was less about heavy brain power and…4 Reasons to Follow IAP2’s Planning Steps
September 29, 2015It’s Day 2 of the International Association for Public Participation (IAP2) Foundations course, and we’re wading in the thick of…What the Heck is P2 Anyway?
September 28, 2015I’ve worked with Delaney + Associates for about two months now, and I have a confession: I’ve had a bit…Are You Really Listening?
August 11, 2015We’ve all been there. Someone who’s close to us – a spouse, sibling, parent or good friend – is talking…