So You Think You’re Certifiable? Five Tips for Becoming a CP3 through iap2 Canada
February 16, 2018It’s that time of year… work planning and professional development planning. Maybe you’re thinking that becoming a Certified Public Participation…Engagement Forecast for 2018
January 5, 2018Perhaps it’s my training from Journalism school, or maybe being an Aries, or just being the first born, but I…NCI Charrette Blog Day 1: Getting Ready to Engage
November 14, 2017The Vancouver D+A team is taking charrette training this week with the National Charrette Institute (NCI), and we're blogging each…Featured Technique: Charrette
September 25, 2017Delaney + Associates is excited to host the National Charrette Institute in Vancouver Nov. 14-16 to deliver its certificate training…Unique Opportunity to Train with National Charrette Institute
September 6, 2017Are you a planner, engagement professional, a municipal staffer or a developer ready to take your public consultation skills to…Featured Technique: Future-State Action Bridge
May 5, 2017The context: In engagement processes that involve group problem-solving and future planning, it can be easy for participants – and…By Design: Bringing Intention to Engagement Design
March 23, 2017I recently read an article about an organization working to establish their culture by design rather than by default. Their…Featured Technique: Problem Flow Diagrams
January 5, 2017The context As we move into the New Year, and an era of increasing public engagement efforts by organizations and…Day 11: Build Relationships Through Authentic Engagement
December 22, 2016Imagine this: We sometimes tell clients not to engage. Why? Because if you cannot engage authentically, then it’s better not…Day 9: Create Brilliant Process, Beginning with the End in Mind
December 20, 2016Many of the principles that we covered last week come together today. By carefully following each of the previous…Day 8: Approach Conflict with Compassion, Curiosity
December 19, 2016We could write a lot about today's principle. How to manage high emotions, and "angry" or disruptive engagement participants, is a…‘12 Days’ Blog Series: Principles of Engagement
December 8, 2016The holidays are here again, and so is the D+A 12 Days of Christmas blog series, full of engagement tips,…Engagement Illustrated: Building and Managing Spaces
October 18, 2016One of the jobs of an effective facilitator is to build spaces where creative dialogue can take place, and then…Finding Common Ground in Shared Values
June 9, 2016Last week I completed the International Association for Public Participation (IAP2) Foundations in Effective Public Participation course. After working at…Three Techniques We Loved in 2015 and How They Could Change in 2016
December 17, 2015The new International Association of Public Participation (IAP2) techniques training manual includes techniques mash-up as an engagement method. Essentially this…