The International Association of Facilitators (IAF) conference is coming
April 27, 2018This week (May 2 - 5) I’ll be heading back to my Ottawa roots to attend and present at the…
NCI Charrette Blog Day 1: Getting Ready to Engage
November 14, 2017The Vancouver D+A team is taking charrette training this week with the National Charrette Institute (NCI), and we're blogging each…
Featured Technique: Charrette
September 25, 2017Delaney + Associates is excited to host the National Charrette Institute in Vancouver Nov. 14-16 to deliver its certificate training…
Self Reflection and the Engagement Specialist
September 25, 2017“We cannot change what we are not aware of, and once we are aware, we cannot help but change.” ―…
Calling All Facilitators: IAF Conference Submissions Now Open
September 15, 2017Are you a facilitator or a workshop leader? Do you have a fun and interactive workshop idea to share with…
Featured Technique: Future-State Action Bridge
May 5, 2017The context: In engagement processes that involve group problem-solving and future planning, it can be easy for participants – and…
Quality Forum 2017: Increasing Patient Participation
March 2, 2017Unless you have been very busy and purposefully ignoring your social media feeds, and you also work in the health…
Tips for Communicating to Support Broader Engagement
January 23, 2017This is the second in a three-part series on communicating in the "post-truth" era. Read the first part here. What…
Featured Technique: Problem Flow Diagrams
January 5, 2017The context As we move into the New Year, and an era of increasing public engagement efforts by organizations and…Day 10: Shared Values Yield Compromise for Consensus
December 21, 2016There are positions, interests and values in the world of stakeholders. When focused on positions, two parties are furthest apart. It’s…
Day 9: Create Brilliant Process, Beginning with the End in Mind
December 20, 2016Many of the principles that we covered last week come together today. By carefully following each of the previous…
Day 8: Approach Conflict with Compassion, Curiosity
December 19, 2016We could write a lot about today's principle. How to manage high emotions, and "angry" or disruptive engagement participants, is a…Day 2: Never Guess
December 9, 2016This is part of an ongoing series exploring Delaney + Associates’ top 10 engagement tips, also known as our Company…‘12 Days’ Blog Series: Principles of Engagement
December 8, 2016The holidays are here again, and so is the D+A 12 Days of Christmas blog series, full of engagement tips,…
Featured Technique: The Opportunity Tree
October 20, 2016“A vivid imagination compels the whole body to obey it.” –Aristotle The context: The Opportunity Tree is a thinking…
Who Cares About P2? Insights from the 2016 IAP2 North American Conference
October 20, 2016I had the pleasure of attending the 2016 International Association for Public Participation (IAP2) North American conference Sept. 28-30 in…
Engagement Illustrated: Building and Managing Spaces
October 18, 2016One of the jobs of an effective facilitator is to build spaces where creative dialogue can take place, and then…
Are You an Engagement Imposter? (continued…)
May 11, 2016Welcome back! In my last post, I addressed the uncomfortable reality that engagement is not public relations or social marketing…
Three Engagement Lessons from the Heart of Congo
January 11, 2016As I look down from my seventh story, floor-to-ceiling glass windows it seems a dream that this time last…
How to be a Reflective Facilitator: Three Tips for Success
December 16, 2015A professional facilitator has many roles, but the core of facilitation is about helping people and groups think together so…Facilitators: Seven Jobs in One
October 21, 2015Have you ever had a conversation with someone who asked just the right questions at the right time, who maybe…