Understanding, Reconciliation and Plain Old Respect
February 15, 2018Yesterday, in the House of Commons, the Prime Minister announced a new legal framework for Indigenous people. While the details…
Culture of Consultation Webinar: Q+A Follow-Up
November 17, 2017It was one for the record books! On Oct. 30 Delaney + Associates (D+A) partnered with Providence Healthcare in Ontario…
Through an Indigenous Lens: Three Lessons in Authentic Engagement
November 10, 2017I had the opportunity to attend the Putting Patients First conference this week, hosted by the BC SUPPORT Unit,…
Webinar: An Organization-Wide Approach to Engagement
October 24, 2017If you are a project manager, a communications specialist, a business/policy analyst, a program evaluation specialist, a planner, or you…
Quality Forum 2017: Increasing Patient Participation
March 2, 2017Unless you have been very busy and purposefully ignoring your social media feeds, and you also work in the health…
Featured Technique: The Opportunity Tree
October 20, 2016“A vivid imagination compels the whole body to obey it.” –Aristotle The context: The Opportunity Tree is a thinking…Our Top 5 Highlights for HealthAchieve 2015
October 30, 2015It’s an exciting time of year for us at Delaney + Associates – we’re busy preparing for HealthAchieve, one…New St. Paul’s: Planning a Hospital With Patients at the Center
September 17, 2015“Patient-centered care” is a relatively new standard in health care delivery, and one that is being actively pursued in B.C.’s…