Directed Storytelling + Journey Mapping for Deep Engagement (and better service design)
October 11, 2018A key question in my practice is this: “how do I continue to bring a creative approach to engaging and…Tweets of Note…
October 10, 2018There is, of course, no substitute for attending events in person. But a little digital engagement can go a long…
Engagement in the Age of “Truth Decay”
October 10, 2018Polarization. Confirmation bias. Fake news. What does it mean to be a neutral, third-party engagement practitioner and facilitator in the…
So You Think You’re Certifiable? Five Tips for Becoming a CP3 through iap2 Canada
February 16, 2018It’s that time of year… work planning and professional development planning. Maybe you’re thinking that becoming a Certified Public Participation…
Explore Your ‘Culture of Consultation’ in Upcoming Webinar
September 25, 2017Are you currently developing a community engagement plan? Considering how you engage with your clients and stakeholders? Perhaps developing or…
What’s (Not) New in P2: Challenge of Closing the Loop
May 5, 2017Healthcare is one of Delaney + Associates' areas of expertise, and patient engagement – and increasing patient engagement – across…
Day 7: Create an Environment of No Surprises
December 16, 2016Except for at Christmas time, and maybe the occasional birthday, most people don’t like surprises – particularly in an engagement…
Who Cares About P2? Insights from the 2016 IAP2 North American Conference
October 20, 2016I had the pleasure of attending the 2016 International Association for Public Participation (IAP2) North American conference Sept. 28-30 in…
Finding Common Ground in Shared Values
June 9, 2016Last week I completed the International Association for Public Participation (IAP2) Foundations in Effective Public Participation course. After working at…
Planning Your Engagement Training Needs for 2016 + a Holiday Discount Special
December 22, 2015The end of the year can sometimes be performance review season. If this is the case for you and your…5 New Year’s Resolutions to Keep for Your 2016 Engagements
December 9, 2015It’s early for resolutions, we know, but we thought before you turned to the personal, this might be a good…Three Reasons to Engage Youth
November 20, 2015Youth and children are not often the main target of public engagement efforts, but perhaps they should be. Or at…Our Top 5 Highlights for HealthAchieve 2015
October 30, 2015It’s an exciting time of year for us at Delaney + Associates – we’re busy preparing for HealthAchieve, one…P2 Technique in Action: Nominal Grouping
October 1, 2015I found Day 4 of the IAP2 Foundations course energizing and inspiring. It was less about heavy brain power and…6 Ingredients for Successful Engagement
September 30, 2015Today is Day 3 of the IAP2 Foundations program, and we’re coming to the end of the planning component. Tomorrow…4 Reasons to Follow IAP2’s Planning Steps
September 29, 2015It’s Day 2 of the International Association for Public Participation (IAP2) Foundations course, and we’re wading in the thick of…What the Heck is P2 Anyway?
September 28, 2015I’ve worked with Delaney + Associates for about two months now, and I have a confession: I’ve had a bit…P2 Planning for Best Outcomes
September 1, 2015It’s Monday morning and your boss has just told you the organization needs to get some public input on the…Are You Really Listening?
August 11, 2015We’ve all been there. Someone who’s close to us – a spouse, sibling, parent or good friend – is talking…Want to Join Delaney + Associates Team? We Are Hiring!
June 5, 2015We are excited to announce that Delaney + Associates has an opening for an Engagement and Communications Specialist. We are…Day 2 of Training
May 26, 2015Day #2 of Planning is a tough one, but likely the most important one. This is the day where participants…Facilitating Learning
May 25, 2015Today is Monday, but in IAP2’s Foundations Course, it's Day#1. It’s the first day of a five-day course and everyone…Three Big Themes We’re Seeing Right Now
April 25, 2015End of government fiscal year is always a bit of a blur. We’re sorry we were less than engaging online,…