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iap2nac2018
Directed Storytelling + Journey Mapping for Deep Engagement (and better service design)
October 11, 2018
A key question in my practice is this: “how do I continue to bring a creative approach to engaging and…
Tweets of Note…
October 10, 2018
There is, of course, no substitute for attending events in person. But a little digital engagement can go a long…
Engagement in the Age of “Truth Decay”
October 10, 2018
Polarization. Confirmation bias. Fake news. What does it mean to be a neutral, third-party engagement practitioner and facilitator in the…