So You Think You’re Certifiable? Five Tips for Becoming a CP3 through iap2 Canada
February 16, 2018It’s that time of year… work planning and professional development planning. Maybe you’re thinking that becoming a Certified Public Participation…
NCI Charrette Blog Day 2: In a Week, You Can Change the World
November 16, 2017As mentioned in our blog post yesterday, the Delaney + Associates team is attending the Michigan State University (MSU) National…
NCI Charrette Blog Day 1: Getting Ready to Engage
November 14, 2017The Vancouver D+A team is taking charrette training this week with the National Charrette Institute (NCI), and we're blogging each…
Webinar: An Organization-Wide Approach to Engagement
October 24, 2017If you are a project manager, a communications specialist, a business/policy analyst, a program evaluation specialist, a planner, or you…
Featured Technique: Charrette
September 25, 2017Delaney + Associates is excited to host the National Charrette Institute in Vancouver Nov. 14-16 to deliver its certificate training…
Explore Your ‘Culture of Consultation’ in Upcoming Webinar
September 25, 2017Are you currently developing a community engagement plan? Considering how you engage with your clients and stakeholders? Perhaps developing or…
What’s (Not) New in P2: Challenge of Closing the Loop
May 5, 2017Healthcare is one of Delaney + Associates' areas of expertise, and patient engagement – and increasing patient engagement – across…
Tips for Neutral Communication
January 25, 2017In our two previous blogs on communicating in the post-truth era, I focused on how to communicate in emotionally-charged environments…Communicating in the Post-Truth Era: A Three-Part Special
January 20, 2017In our January newsletter, I shared my top three engagement trends for 2017. One of them included the oversimplification of…
Day 11: Build Relationships Through Authentic Engagement
December 22, 2016Imagine this: We sometimes tell clients not to engage. Why? Because if you cannot engage authentically, then it’s better not…
Day 9: Create Brilliant Process, Beginning with the End in Mind
December 20, 2016Many of the principles that we covered last week come together today. By carefully following each of the previous…Day 7: Create an Environment of No Surprises
December 16, 2016Except for at Christmas time, and maybe the occasional birthday, most people don’t like surprises – particularly in an engagement…Day 5: Engage on Process Before Content
December 14, 2016Jumping right into the pool, cutting fresh tracks, or launching yourself into the IKEA ball room: these are all things…Day 2: Never Guess
December 9, 2016This is part of an ongoing series exploring Delaney + Associates’ top 10 engagement tips, also known as our Company…
Three Engagement Lessons from the Heart of Congo
January 11, 2016As I look down from my seventh story, floor-to-ceiling glass windows it seems a dream that this time last…
Working Over the Holidays? Two Things You Can Do Now to Make Your Engagement Easier in 2016
December 23, 2015If you find yourself at work and there’s a soulful quiet in the air, it might be a good time…Planning Your Engagement Training Needs for 2016 + a Holiday Discount Special
December 22, 2015The end of the year can sometimes be performance review season. If this is the case for you and your…
Three Techniques We Loved in 2015 and How They Could Change in 2016
December 17, 2015The new International Association of Public Participation (IAP2) techniques training manual includes techniques mash-up as an engagement method. Essentially this…Have a Little Bit of Budget Left? Top 10 Buys for Your 2016 Engagements
December 10, 2015For some of us on calendar-year budgets, it’s that time when we’re looking at where we went over and where…5 New Year’s Resolutions to Keep for Your 2016 Engagements
December 9, 2015It’s early for resolutions, we know, but we thought before you turned to the personal, this might be a good…Including Diverse Voices in the Conversation
November 5, 2015The New York Times was recently criticized after an article about the Democratic presidential candidates’ debate included the comments of…City Conversations on Vancouver’s Search for New Planning Director
October 15, 2015Have you ever wondered what it takes to be the chief planner in the City of Vancouver? To be the…6 Ingredients for Successful Engagement
September 30, 2015Today is Day 3 of the IAP2 Foundations program, and we’re coming to the end of the planning component. Tomorrow…4 Reasons to Follow IAP2’s Planning Steps
September 29, 2015It’s Day 2 of the International Association for Public Participation (IAP2) Foundations course, and we’re wading in the thick of…P2 Planning for Best Outcomes
September 1, 2015It’s Monday morning and your boss has just told you the organization needs to get some public input on the…Day 2 of Training
May 26, 2015Day #2 of Planning is a tough one, but likely the most important one. This is the day where participants…