April 14, 2026When the District of Oak Bay set out to update its Active Transportation Strategy, the goal wasn’t just to check…
April 14, 2026Spring is here in the Okanagan. I can’t say that our winter was hard compared to most of the country,…
April 9, 2026What does it take to build trusting, long-term relationships with communities beyond project-based engagement? We’re launching a new pilot course,…
February 18, 2026We do a lot of training and a lot of the questions we get towards the end of the training…
February 17, 2026Ever been to a workshop and the facilitator says: let’s just put your contribution in the parking lot! It doesn’t feel good. Parking lots are ugly…
August 29, 2025Engage Delaney recently hosted its successful initial virtual session of the IAP2 Working with Conflict and High Emotion course in…
January 22, 2025Free Pilot Offering of New Course – Join Us at No Cost! Feb 25 and 26, 2025: 9:30 a.m. –…
January 14, 2025For over a decade, Engage Delaney and Fuselight Creative have worked together to support clients with thoughtful engagement which leverages…
January 5, 2018Perhaps it’s my training from Journalism school, or maybe being an Aries, or just being the first born, but I…
November 17, 2017It was one for the record books! On Oct. 30 Delaney + Associates (D+A) partnered with Providence Healthcare in Ontario…
November 14, 2017The Vancouver D+A team is taking charrette training this week with the National Charrette Institute (NCI), and we're blogging each…
October 24, 2017If you are a project manager, a communications specialist, a business/policy analyst, a program evaluation specialist, a planner, or you…
September 25, 2017Delaney + Associates is excited to host the National Charrette Institute in Vancouver Nov. 14-16 to deliver its certificate training…
September 25, 2017Are you currently developing a community engagement plan? Considering how you engage with your clients and stakeholders? Perhaps developing or…
May 5, 2017Healthcare is one of Delaney + Associates' areas of expertise, and patient engagement – and increasing patient engagement – across…
January 25, 2017In our two previous blogs on communicating in the post-truth era, I focused on how to communicate in emotionally-charged environments…
January 23, 2017This is the second in a three-part series on communicating in the "post-truth" era. Read the first part here. What…
January 20, 2017In our January newsletter, I shared my top three engagement trends for 2017. One of them included the oversimplification of…
January 5, 2017Around this time last year, I wrote an outlook for 2016 around engagement for our planet, country and home. Click…
January 5, 2017The context As we move into the New Year, and an era of increasing public engagement efforts by organizations and…
December 22, 2016Imagine this: We sometimes tell clients not to engage. Why? Because if you cannot engage authentically, then it’s better not…- December 21, 2016There are positions, interests and values in the world of stakeholders. When focused on positions, two parties are furthest apart. It’s…
December 20, 2016Many of the principles that we covered last week come together today. By carefully following each of the previous…
December 19, 2016We could write a lot about today's principle. How to manage high emotions, and "angry" or disruptive engagement participants, is a…- December 16, 2016Except for at Christmas time, and maybe the occasional birthday, most people don’t like surprises – particularly in an engagement…
- December 14, 2016Jumping right into the pool, cutting fresh tracks, or launching yourself into the IKEA ball room: these are all things…
- November 16, 2016Fact: Public participation is on the rise. It’s a growing field with increasing interest across many sectors. We see in…
September 2, 2016Have you checked out the Government of Canada’s consultations website lately? By our count, as of today (Sept. 2) there…- May 11, 2016Welcome back! In my last post, I addressed the uncomfortable reality that engagement is not public relations or social marketing…
- May 4, 2016(Note: This is the first installment of a two-part blog.) Are you an engagement imposter? I know I was! Here…
February 9, 2016I am usually on the other side of an engagement – the facilitator working to support the sponsor organization. Recently, I’ve been…- December 9, 2015It’s early for resolutions, we know, but we thought before you turned to the personal, this might be a good…
- April 25, 2015End of government fiscal year is always a bit of a blur. We’re sorry we were less than engaging online,…