Course Description
Strong community engagement starts long before a project begins.
Building Community Relations is designed to help organizations move beyond one-off engagement and build the trust, systems, and relationships needed for meaningful, long-term connection with communities.
This online course focuses on the often-overlooked foundation of engagement: internal readiness. When roles are clear, expectations are aligned, and systems support the work, organizations are better positioned to build credibility and trust externally.
Participants will learn how to “right-size” their approach to community relations, aligning effort with context, risk, and community needs, while developing a practical, relationship-based approach that supports better outcomes over time.
By the end of the course, participants will have developed a draft Community Relations Strategy and Plan they can take back and apply in their organization.
Learning Outcomes
By the end of this course, participants will be able to:
- Design a community relations strategy and plan tailored to their organization
- Build internal systems and alignment to support relationship-based work
- Apply inclusive, transparent practices that strengthen trust over time
- Navigate challenging conversations and community dynamics with confidence
- Evaluate and adapt their approach using simple, practical tools
Who Should Attend
This course is ideal for:
- Community relations professionals
- Engagement and communications practitioners
- Project managers and planners
- Organizational leaders and decision-makers
- Anyone who works directly with communities or stakeholders
Duration
Online: 6 hours (2 days X 3 hours)
Cost
$395 + applicable tax
Cancellation Policy
You can cancel or re-schedule any course registration with a full refund up to five working days before the course start date. After that, cancellations are subject to the entire course fee, which can be applied to future courses, within 12 months. Non-attendance, without cancellation, is subject to full payment. All cancellations must be made in writing.
How to Register
- Open the Registration Form below to complete and submit your details.
- We will email you a secure payment link to finalize your registration.