CEO
Organizational Training
As Canada’s leading provider of engagement training, Engage Delaney is proud to offer leadership and professional support to organizations seeking to build their engagement capacity, either virtually or in-person.
Having trained thousands of professionals across Canada, our team of trainers and facilitators make adult learning engaging, practical and fun!
Engage Delaney works within your organization’s budget to tailor activities, case studies, and videos to suit your chosen training focus. Once the focus areas are confirmed, we collaborate closely with you to ensure the training meets both your organizational needs and those of your participants.
Frequently Asked Questions
What are the benefits of organizational training?
Organizational training with Engage Delaney features flexible timing and custom content, built to be delivered when best suits your team’s busy schedule. The tailored sessions (whether in-person or virtually) can be structured to provide job-specific training, and always provide an excellent opportunity for your team members to connect with each other. Perhaps most importantly, Engage Delaney’s organizational training features custom case studies and activities drawing on the specific context and priorities of your business to support your learning objectives.
What is the format of the training?
Our training format can be adjusted to best meet the needs and schedule of your team. Whether in-person or virtually, your training will be scheduled at a frequency and cadence that is most accessible for your participants.
What are the costs associated with training?
Engage Delaney will work with you to tailor content to best meet your training and learning objectives; the number of instructional hours included within your organizational training program will be the primary determinant of price.
What will participants receive as part of the training program?
We work to make training fun and interactive and part of that is supporting adult learners with a workbook and other learning and job aids.
How do we get started?
Simply reach out to us at info@engagedelaney.com and we will be happy to connect to discuss how Engage Delaney can best support your organizational training objectives.
Which training programs are available for organizational training?
Engage Delaney offers the three core IAP2 courses required to complete an IAP2 Certificate in Public Participation, along with IAP2 elective courses. We also offer specialized Engage Delaney courses that go beyond foundational training, designed to equip engagement and communications professionals with the skills and tools they need throughout their engagement journey. Of course, we can also work with you to develop an entirely tailored course to meet your specific needs and objectives.
Additionally, we offer executive and organizational coaching to support your team’s ongoing professional development.
See our full list of training options here.
Meet Your Trainers
Jessica Delaney
CEO
Jessica Delaney is a seasoned engagement and communications professional with 23 years’ experience working with government, private and the not-for-profit sector. Prior to joining the family business in 2013, she served in senior communications roles with two B.C. municipalities (Resort Municipality of Whistler and District of West Vancouver). Following 10 years working with Engage Delaney, she became CEO in 2023, and supports all consulting projects, leads the facilitation practice, and is Engage Delaney’s lead IAP2 trainer.
Jessica is a Certified Public Participation (CP3) engagement practitioner, a certified professional facilitator with the International Association of facilitators (IAF) and a Certified Organizational Coach (COC) through UBC.
She has two young boys and lives in the Okanagan in British Columbia.
Kristi Merilees
Director, Engagement and Communications
Kristi is an experienced public engagement and communications professional with over 19 years’ experience working in municipal government and public sector environments. Kristi has vast experience in detailed engagement planning, client relations, project leadership and facilitation using both in-person and virtual engagement techniques for various sectors including government, industry, healthcare, and transportation.
Kristi is skilled at collaborating and engaging seldom heard voices to create shared understanding and brings experience in professional communications and a collaborative facilitation style. Key experience includes detailed engagement planning, virtual and in-person facilitation, IAP2 training, client relations, leadership development, and coaching.
Kristi is a licensed IAP2 trainer, as well as a Certified Executive & Leadership Coach through Royal Roads University (ICF Certified 2025). She has a Master of Arts in Leadership, and a Graduate Certificate in Professional Communication Management, both through Royal Roads University.
Director, Engagement and CommunicationsDanielle Armengaud
Manager, Data Insights and Reporting
Danielle brings more than two decades of experience in the market research industry to all Engage Delaney projects, with a special focus on engagement surveys, data insights and reporting. Her expertise is largely focused on clients in the public affairs realm. In particular, she has played key roles in projects conducted on behalf of many federal and provincial government departments, municipalities, NGOs and associations.
Danielle is a Certified Analytics and Insights Professional (CAIP) and is based in Ottawa. She studied journalism, a choice largely led by her curiosity into what makes people tick and what leads them to hold opinions and make decisions. Along the way, she became highly skilled at asking the right questions, active listening, and consolidating a lot of information into easily digestible stories.
Manager, Data Insights and Reporting