Drawing on 27-year legacy of learning and training, Engage Delaney has designed practical, hands-on courses that go beyond foundational training, equipping engagement or communications professionals with the skills and tools they need throughout their engagement journey. Responding and evolving based on participant feedback and evaluations, Engage Delaney content provides additional, advanced, and more focused engagement training. The courses offered by Engage Delaney can be tailored to suit your organizations specific training needs and objectives. Our trainers, who are experts in their fields, use interactive methods to ensure optimal learning outcomes. As engagement practitioners, they bring real-world experiences to the table.
Engage Delaney offers the following specialized courses:
Looking for tailored organizational training?
Engage Delaney also works with organizations on their unique training needs and engagement projects.
Get in touch with us
CEO
Jessica Delaney is a seasoned engagement and communications professional with 20 years’ experience working with government, private and the not-for-profit sector. Prior to joining the family business in 2013, she served in senior communications roles with two B.C. municipalities (Resort Municipality of Whistler and District of West Vancouver). Following 10 years working with Engage Delaney, she became CEO in 2023, and supports all consulting projects, leads the facilitation practice, and is Engage Delaney’s lead IAP2 trainer.
Jessica is a Certified Public Participation (CP3) engagement practitioner, a certified professional facilitator with the International Association of facilitators (IAF) and is completing her designation as a certified coach through UBC.
She has two young boys and lives in the Okanagan in British Columbia.
Director, Engagement and Communications
Kristi is an experienced public engagement and communications professional. With years of experience working in municipal government and public sector environments, Kristi understands that it takes multiple voices to achieve a balanced discussion. Her previous role in local government community relations was pivotal to managing issues and helping to inform, engage and support key partners, community groups and business associations.
Her collaborative approach to working with staff and communities is key to creating environments that support shared dialogue and connection. Her key experience includes detailed engagement and communication planning, virtual and in-person facilitation of focus groups, coaching, workshops and other engagements, client relations, logistics, research, report writing, and the development of communications plans and products.
Kristi is a licensed IAP2 trainer, as well as a Certified Executive Coach through Royal Roads University. She has a Master of Arts in Leadership, and a Graduate Certificate in Professional Communication Management, both through Royal Roads University.
Manager, Data Insights and Reporting
Danielle brings more than two decades of experience in the market research industry to all Engage Delaney projects, with a special focus on engagement surveys, data insights and reporting. Her expertise is largely focused on clients in the public affairs realm. In particular, she has played key roles in projects conducted on behalf of many federal and provincial government departments, municipalities, NGOs and associations.
Danielle is a Certified Analytics and Insights Professional (CAIP) and is based in Ottawa. She studied journalism, a choice largely led by her curiosity into what makes people tick and what leads them to hold opinions and make decisions. Along the way, she became highly skilled at asking the right questions, active listening, and consolidating a lot of information into easily digestible stories.
