Delaney’s Christmas Message
December 21, 2022by Valerie Delaney, Principal, Learning + Development The sweetest type of holiday engagement must surely be that between family and…
Autumn Leaves….and By Popular Demand Newly Added iap2 Courses
September 16, 2022by Valerie Delaney, Principal, Learning + Development The last couple of weeks of our extended stay at our cottage in…
Fall 2022 Training Update
September 9, 2022by Brenda Kortekaas, Specialist, Training + Development It is hard for me to believe we are already in the month…
Summer Engagement Dos and Don’ts
July 27, 2022by Naomi Devine, Senior Designer + Digital Engagement Specialist As summer is upon us, many of us are looking for…
Five-Point Readiness Checklist for Engagement Surveys
April 29, 2022by Naomi Devine, Senior Designer and Digital Engagement Specialist So many surveys. Often low barrier, this is a technique to…
Delaney Confidence Series – Upcoming Course: Communicating for Engagement
March 22, 2022by Rebecca Recant, Specialist, Engagement + Communications As a communications and engagement professional, I’ve come to understand these two sometimes…
Celebrating Our Training Past
March 17, 2022by Valerie Delaney, Principal, Learning + Development As we celebrate our 25th year milestone anniversary, it’s been fun to look back…
Welcome, Maggie Knight, to the team! Our newest Specialist, Engagement + Communications
February 28, 2022by Maggie Knight, Specialist, Engagement + Communications Having been a runner for 12 years, I have been fortunate to generally…
Building Rapport, Quickly
January 18, 2022by Naomi Devine, Senior Designer + Digital Engagement Specialist Establishing rapport (developing the positive relationships between a facilitator and participants,…
A 2022 Engagement Forecast…looking back to look ahead
January 5, 2022by Richard Delaney, President and Principal, Collaborative Decision-Making As we collectively turn the page to a new year, I think…
Welcome, Rebecca Recant! Our Newest Engagement + Communications Specialist
December 8, 2021by Rebecca Recant, Specialist, Engagement + Communications I have always had a keen interest in unpacking global issues and understanding…
A quick, but powerful, tip for building rapport while learning to decide as a group
November 22, 2021by Naomi Devine, Senior Designer + Digital Engagement Specialist One of the first challenges any facilitator has, when working with…
It’s Small Business Week: A Thank You from Us to You
October 21, 2021by Valerie Delaney, Principal, Learning + Development It’s Small Business Week (October 17 – 23) in Canada – an annual…
Fluffy Eggs and Other Important Stuff
September 21, 2021by Valerie Delaney, Principal, Learning + Development I learned something this summer by accident – scrolling through my social media. …
Delaney Micro Credentials: Back to School and Oh So Cool
September 16, 2021by Valerie Delaney, Principal, Learning + Development Ok, don’t tell me it’s just me. I loved getting achievement badges in…
Taking a deeper dive on why I swim in the cold, cold ocean
April 13, 2021by Naomi Devine, Senior Designer + Digital Engagement Specialist On a windy and overcast February Friday morning I walked right…
Continuous Improvement
April 9, 2021by Richard Delaney, President It starts with knowing things could be better. What comes next is intention, combined with follow…
Words are important…they can wound or they can heal
March 15, 2021by Richard Delaney, President, Delaney, the engagement people Dear Professional Engagement Colleagues: Canada’s history and current relationship with Indigenous Peoples…
Just your typical Friday evening…an anniversary blog
March 2, 2021by Valerie Delaney, Principal, Learning + Developement Just your typical Friday evening. Drive 30 minutes up the highway to get…
Top Three Training Trends for 2021
January 18, 2021by Valerie Delaney, Principal, Learning + Development This was a challenging year for so many and in so many ways.…
The Producer’s Role in Online Training
January 12, 2021by Brittany Mason, Kristi Merilees, and Naomi Devine - Delaney Producers 2020 was a year of adaptation for us here…
Our message of hope, if we may
December 22, 2020So much is different this holiday season; yet, so much remains the same. The challenge of re-inventing long-standing and loved…
Delaney Team Insights from 2020
December 18, 2020Welcome, to the (almost) end of 2020. To say that this has truly been a year unlike any other (in…
Level Up Your Training!
November 5, 2020by Valerie Delaney, Principal, Learning + Development I recently decided to buy a rather expensive nutrient supplement for Rosie –…
Be a Change Maker … help your organization move beyond its comfort zone
October 23, 2020by Richard Delaney, President, Delaney, the engagement people Funny how sometimes your unconscious self smacks you on the side of…
Explaining the Spectrum to Decision Makers
October 15, 2020by Richard Delaney, President, Delaney, the engagement people You will find below several points you may want to consider when…
Happy Thanksgiving from Our Family to Yours
October 9, 2020by Valerie Delaney, Principal Learning and Development It’s been a challenging year, but we are taking time this Thanksgiving weekend…
Out with the old! Cracking the code on stellar engagement planning
October 8, 2020by Richard Delaney, President, Delaney, the engagement people It’s an exciting time for engagement worldwide. The international organization that stewards…
Delaney – The Engagement People & Provincial Language Service – Provincial Health Services Authority Honoured for Improving Medical Access for Deaf, Deaf-Blind and Hard of Hearing Community
September 30, 2020[av_heading heading='Delaney - The Engagement People & Provincial Language Service - Provincial Health Services Authority Honoured for Improving Medical Access…
The Comfort Zone
September 28, 2020by Valerie Delaney, Principal, Learning + Engagement A painted rock on our beach trail says, “A comfort zone is a…
Excellence is An Inside Job
September 10, 2020by Valerie Delaney, Principal, Learning + Development We have just completed our fourth Delaney Virtual Academy for the iap2 Planning…
The hidden power of audio for online engagement
June 17, 2020by Naomi Devine, Senior Designer and Digital Engagement Specialist No, I won’t likely start my video, so please stop asking.…
Survey Says: Virtual Academy
May 29, 2020by Jessica Delaney, Principal, Engagement + Strategic Communications Thank you to everyone who took our survey. Congrats to Katie who is the winner of…
Let’s engage, let’s do a survey
May 28, 2020by Danielle Armengaud, Specialist, Research and Communications How often have you heard engagement and a survey be joined as if…
Engagement Checklist Manifesto + A Question
May 26, 2020by Jessica Delaney, Principal, Engagement + Strategic Communications I recently finished Checklist Manifesto by Atul Gawande. Written by a surgeon looking to…
Pandemic and Social Change
May 25, 2020by Jessica Delaney, Principal, Engagement + Strategic Communications There are many realities the pandemic has created and there has been…
Engagement with Deaf, Deaf-Blind and Hard of Hearing Stakeholders during the Time of COVID-19
May 19, 2020by Emina Dervisevic, Director, Engagement + Communications As you all might have guessed, the global pandemic has affected the world…
Informed Policy Decisions Need Our Help
May 14, 2020Engagement when done right leads to better decisions. Whether they are big decisions on climate action or smaller decisions close…
COVID-19 journal for teenagers
April 23, 2020by Valerie Delaney, Principal, Learning + Development We recently released a kids’ journal activity to help families talk with their…
Engagement Best Practices – Lessons Learned
February 23, 2020by Emina Dervisevic, Director, Engagement + Communications In 2019, one of my most interesting projects tasked me with research of…
D+A New Year’s Resolutions
December 5, 2018"My resolution is to invest more in the wellness and skills development of people doing the work of public engagement.…
Directed Storytelling + Journey Mapping for Deep Engagement (and better service design)
October 11, 2018A key question in my practice is this: “how do I continue to bring a creative approach to engaging and…Tweets of Note…
October 10, 2018There is, of course, no substitute for attending events in person. But a little digital engagement can go a long…
Engagement in the Age of “Truth Decay”
October 10, 2018Polarization. Confirmation bias. Fake news. What does it mean to be a neutral, third-party engagement practitioner and facilitator in the…
Culture of Consultation Webinar: Q+A Follow-Up
November 17, 2017It was one for the record books! On Oct. 30 Delaney + Associates (D+A) partnered with Providence Healthcare in Ontario…
NCI Charrette Blog Day 3: It’s All About Flow
November 17, 2017This is the final installment in our blog series about the National Charrette Institute (NCI) certificate program. Click here for…
NCI Charrette Blog Day 2: In a Week, You Can Change the World
November 16, 2017As mentioned in our blog post yesterday, the Delaney + Associates team is attending the Michigan State University (MSU) National…
Through an Indigenous Lens: Three Lessons in Authentic Engagement
November 10, 2017I had the opportunity to attend the Putting Patients First conference this week, hosted by the BC SUPPORT Unit,…
Webinar: An Organization-Wide Approach to Engagement
October 24, 2017If you are a project manager, a communications specialist, a business/policy analyst, a program evaluation specialist, a planner, or you…
Featured Technique: Charrette
September 25, 2017Delaney + Associates is excited to host the National Charrette Institute in Vancouver Nov. 14-16 to deliver its certificate training…
Explore Your ‘Culture of Consultation’ in Upcoming Webinar
September 25, 2017Are you currently developing a community engagement plan? Considering how you engage with your clients and stakeholders? Perhaps developing or…
Calling All Facilitators: IAF Conference Submissions Now Open
September 15, 2017Are you a facilitator or a workshop leader? Do you have a fun and interactive workshop idea to share with…Unique Opportunity to Train with National Charrette Institute
September 6, 2017Are you a planner, engagement professional, a municipal staffer or a developer ready to take your public consultation skills to…
What’s (Not) New in P2: Challenge of Closing the Loop
May 5, 2017Healthcare is one of Delaney + Associates' areas of expertise, and patient engagement – and increasing patient engagement – across…
Featured Technique: Future-State Action Bridge
May 5, 2017The context: In engagement processes that involve group problem-solving and future planning, it can be easy for participants – and…
Quality Forum 2017: Increasing Patient Participation
March 2, 2017Unless you have been very busy and purposefully ignoring your social media feeds, and you also work in the health…
On the 12th Day… Christmas Wishes from D+A
December 23, 2016We hope you have enjoyed our 12 Days of Christmas blog series, exploring our top 10 engagement principles. Thanks for…
Day 2: Never Guess
December 9, 2016This is part of an ongoing series exploring Delaney + Associates’ top 10 engagement tips, also known as our Company…‘12 Days’ Blog Series: Principles of Engagement
December 8, 2016The holidays are here again, and so is the D+A 12 Days of Christmas blog series, full of engagement tips,…A Case for Investing in Engagement
November 16, 2016Fact: Public participation is on the rise. It’s a growing field with increasing interest across many sectors. We see in…
Sparking a New Interest
November 15, 2016The Ottawa office hosted a Grade 9 student, Sarah, on Nov. 2, as part of the Take Our Kids to Work…
Who Cares About P2? Insights from the 2016 IAP2 North American Conference
October 20, 2016I had the pleasure of attending the 2016 International Association for Public Participation (IAP2) North American conference Sept. 28-30 in…
You’re Invited: Special Networking Event in Calgary Oct. 19
September 30, 2016Calling all Calgary clients, course participants and friends: Join us for a casual evening of conversation and camaraderie on Wednesday,…Where’s the Meaning in All This Consultation?
September 2, 2016Have you checked out the Government of Canada’s consultations website lately? By our count, as of today (Sept. 2) there…
Then and Now: Towards a Durable Decision on Canada Post
August 2, 2016It might be the peak of summer – when Canadians are all at the lake, the beach, the cottage or…Are You an Engagement Imposter? (continued…)
May 11, 2016Welcome back! In my last post, I addressed the uncomfortable reality that engagement is not public relations or social marketing…Are You An Engagement Imposter?
May 4, 2016(Note: This is the first installment of a two-part blog.) Are you an engagement imposter? I know I was! Here…Welcoming Jenn Holland
December 1, 2015Delaney + Associates is pleased to welcome Jenn Holland to the Vancouver office. Jenn has joined the team in the…Three Reasons to Engage Youth
November 20, 2015Youth and children are not often the main target of public engagement efforts, but perhaps they should be. Or at…Including Diverse Voices in the Conversation
November 5, 2015The New York Times was recently criticized after an article about the Democratic presidential candidates’ debate included the comments of…Facilitation Technique: E.L.M.O.
November 2, 2015If you’ve ever been to an engagement event or training that was facilitated by Delaney + Associates, you know that…Our Top 5 Highlights for HealthAchieve 2015
October 30, 2015It’s an exciting time of year for us at Delaney + Associates – we’re busy preparing for HealthAchieve, one…Facilitators: Seven Jobs in One
October 21, 2015Have you ever had a conversation with someone who asked just the right questions at the right time, who maybe…City Conversations on Vancouver’s Search for New Planning Director
October 15, 2015Have you ever wondered what it takes to be the chief planner in the City of Vancouver? To be the…The Number One Requirement for a Successful Conversation Is …?
October 2, 2015Simon Fraser University (SFU) Public Square presents City Conversations every first and third Thursday of the month. The conversations range…P2 Technique in Action: Nominal Grouping
October 1, 2015I found Day 4 of the IAP2 Foundations course energizing and inspiring. It was less about heavy brain power and…6 Ingredients for Successful Engagement
September 30, 2015Today is Day 3 of the IAP2 Foundations program, and we’re coming to the end of the planning component. Tomorrow…International Youth Internship Program
September 30, 2015If you are Canadian or a Permanent Resident, under the age of 30, and a graduate of a degree…4 Reasons to Follow IAP2’s Planning Steps
September 29, 2015It’s Day 2 of the International Association for Public Participation (IAP2) Foundations course, and we’re wading in the thick of…What the Heck is P2 Anyway?
September 28, 2015I’ve worked with Delaney + Associates for about two months now, and I have a confession: I’ve had a bit…We are Hiring: Engagement and Communications Specialist Job Posting
September 24, 2015Engagement and Communications Specialist Location: Vancouver Office – Delaney and Associates Inc. The role of the engagement and communications specialist…New St. Paul’s: Planning a Hospital With Patients at the Center
September 17, 2015“Patient-centered care” is a relatively new standard in health care delivery, and one that is being actively pursued in B.C.’s…P2 Planning for Best Outcomes
September 1, 2015It’s Monday morning and your boss has just told you the organization needs to get some public input on the…Are You Really Listening?
August 11, 2015We’ve all been there. Someone who’s close to us – a spouse, sibling, parent or good friend – is talking…Online Engagement: Spotlight on Ethelo
August 6, 2015Throughout the course of the year, in so much of our engagement work, we have heard from different stakeholder groups…Jennifer Miller Joins Delaney + Associates Team
July 20, 2015Delaney and Associates Inc. is pleased to welcome a new team member in the Vancouver office – Jennifer Miller. Jennifer…Want to Join Delaney + Associates Team? We Are Hiring!
June 5, 2015We are excited to announce that Delaney + Associates has an opening for an Engagement and Communications Specialist. We are…